General Care
How to Wash
• vacuum your pillow ideally once a week
• spot cleaning should be done once a month while deep cleaning should be done every two months
• always hand wash pillows
• always use gentle cleaning agents & scrub lightly as material is delicate
How to Wash
• slowly submerge & squeeze pillow in lukewarm water with gentle detergent. repeat twice
• drain soapy water and refill with clean water; squeeze & rinse pillow until water runs clear
• gently squeeze your pillow to remove excess water
• leave to air dry under direct sunlight or outdoors or leave under a ceiling fan to dry
Deodorizing your pillow
Removing Stains (Blood)
Removing Stains (Urine)
• take off the pillowcase and lay it on a flat surface
• sprinkle baking soda over the pillow and leave in direct sunlight for 2-3 hours
• vacuum pillow thoroughly with an upholstery attachment
Removing Stains (Blood)
• apply 3% hydrogen peroxide directly to the stain
• blot with a clean cloth until the peroxide has stopped bubbling
• spray with cold water and gently rub until clean with an old toothbrush
Removing Stains (Urine)
• mix one cup of hydrogen peroxide, one tsp of white vinegar and two tbsp of baking soda and apply to affected area
• leave overnight and repeat if necessary, especially if an odor persists
• blot clean with cold water
For the memory foam pillow, cloud hotel pillow & latex pillow, we offer a 3-5 year warranty.
For our Hilton pillow & Snooze pillow, we offer a 7-day warranty
A standard, inexpensive polyester pillow should be replaced every six months. A memory foam will last you 18-36 months.